Industry insights & playbooks.
Tactical posts from the operators, vendors, and partners inside the RFA network.
How peer masterminds help shop owners stay ahead of emerging repair tech
Foldables, smart wearables, EV diagnostics — the shops that adapt fastest are the ones with a community of operators to learn from.
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Boosting profit with smarter RMA management and inventory tools
Most shops leak margin through slow RMA cycles. Here's how members are tightening the loop and reclaiming thousands per month.
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Why structured training is the difference between surviving and scaling
A look at the training cadence the highest-growth shops in our network follow — and how to start implementing it this quarter.
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How independent cell phone repair shops win insurance claim jobs in 2026
Device protection networks like OnPoint and CPS Central route thousands of paid claims per month. Here's how to become an authorized repair partner and turn claims into your most predictable revenue stream.
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The best wholesale cell phone parts suppliers for independent repair shops in 2026
Parts cost is 40–60% of every ticket. Here's how RFA members save 3–15% across 50+ vetted vendors — and what to look for when comparing wholesale suppliers.
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How to grow a cell phone repair business without going the franchise route
You don't need to sign a franchise agreement to get franchise-level marketing, training, and vendor pricing. Here's the independent operator's playbook for scaling in 2026.
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