Aug 2024
How peer masterminds help shop owners stay ahead of emerging repair tech
Foldables, smart wearables, EV diagnostics — the shops that adapt fastest are the ones with a community of operators to learn from.
Read article1,600+ shops nationwide
Franchise-level support, without the franchise fees.
We help independent electronics repair shops grow margins, train teams, and connect to a network of vetted vendors and operators who've done it.
1,600+
Active member shops
50+
Vetted vendors
3–15%
Off parts & services
500+
Training courses
Member benefits
Everything you need to run a stronger and more profitable repair business.
One membership unlocks vendor discounts, training, support, downstream revenue and a peer network that's helped over 1,000 shops scale beyond the technician bench.
Top reason members join
A new, automatic revenue stream from day one.
RFA handles vetting and quality assurance for multiple leading device protection networks and enterprise customers across North America. Join and you're automatically admitted as an authorized repair provider (upon signing the provider SLA) — claim-driven jobs start flowing in.
See how the network worksClaim-driven jobs
Steady inbound work
Vetted network
Quality-assured
Auto-enrollment
On day one
Coverage
USA & Canada
Buying Power
Save 3–15% with 50+ vetted vendors for parts, accessories, devices, and marketing services.
Protection & Financing
Access device protection sales & claims, rent-to-own financing, and exclusive carrier partner perks.
Pro Training Library
Step-by-step videos on repair, refurb, soldering, sales, ops, and content — taught by working shop owners.
Weekly Masterminds
Live calls with repair shop owners and senior techs sharing real growth tactics — not theory.
Who we are
Built by repair industry veterans, for independent shops.
Our team comes from the executive ranks of one of the first national cell phone repair franchises in the U.S. We started this association because we kept seeing the same thing: skilled technicians stuck running businesses without the resources the big chains take for granted.
So we built the playbook — the vendor relationships, the training, the community — and opened it up to every independent shop willing to operate with integrity and ambition.
- No franchise fees, no royalty cuts
- Vendor relationships pre-negotiated for you
- Real owners sharing what's working right now
Member stories
What owners are saying.
"Within four months of joining, our parts costs dropped enough to cover the membership ten times over — and the mastermind calls changed how I think about my whole shop."
JM
Jordan Mitchell
Cell phone repair chain
"The cross-training videos let my appliance techs start taking in phones and tablets. It's opened up a whole new revenue stream we never would've touched on our own."
DR
Derrick Reyes
Appliance repair shop
"The warranty claim dispatch alone has kept two of my techs booked solid. Being a vetted member shop made us the obvious call in our service area."
AS
Alicia Sanders
Appliance repair shop
"Board-level training took my bench from screen swaps to real logic-board work. Our average ticket on phone repairs is up almost 40% this year."
TN
Tony Nguyen
Cell phone repair shop
All included
Every membership comes loaded.
Online Training Platform
Hundreds of hours of curated training for your niche, your techs, and your managers.
Protection Plan Program
Sell device protection and earn claim-driven repair jobs — a new recurring revenue stream.
Discounted Parts & Accessories
Negotiated savings with the industry's most trusted distributors and brands.
Classes & Skill Tracks
From micro-soldering to board-level diagnostics — keep your team ahead of every device launch.
Marketing & Design Services
Discounted branding, web, and ad services from agencies that know the repair industry.
Health & Insurance Access
Group-rate medical, dental, and business insurance options for owners and staff.
Ready to grow your repair business?
Schedule a 15-minute discovery call. We'll walk you through the member benefits, the math, and whether it's the right fit for your shop.
Our mission
We want consumers to think repair first, recycle and replace second. That shift starts with independent shops that operate with professionalism, integrity, and deep industry knowledge — and our job is to give those shops every advantage the big chains have, and a few they don't.
From the blog
Industry insights & playbooks
Jul 2024
Boosting profit with smarter RMA management and inventory tools
Most shops leak margin through slow RMA cycles. Here's how members are tightening the loop and reclaiming thousands per month.
Read articleJun 2024
Why structured training is the difference between surviving and scaling
A look at the training cadence the highest-growth shops in our network follow — and how to start implementing it this quarter.
Read article