The association built for electronics repair shops.
Phones, tablets, laptops, consoles, and everything else on the bench. RFA gives independent electronics repair shops — and appliance repair shops — the vendor leverage, training, and B2B referral work of a national brand, without giving up your ownership.
Run an appliance repair shop? See the appliance repair membership →
RFA founders are leaders in the industry
RFA was built by the people who built the industry. Our founders and board bring a combined century of experience running, franchising, training, and financing electronics repair businesses at every scale — from single-location shops to some of the largest repair franchises in North America.
The team includes the original founders and operators behind CPR Cell Phone Repair, CellBotics — the industry's most comprehensive training platform — XiRepair and XiRecovery, Xcelerate Franchise Consulting, the Gadget Repair Expo, and Mobile Disrupt. Every board seat is held by an operator who has been in your seat, not a consultant looking in from the outside.
That operator-first perspective is why RFA's vendor deals, training, and warranty referral programs are built around what actually moves the needle for an independent repair shop.
Meet the full board of directors →Independent repair shops, working together as one.
Repairs First Association exists to give owner-operated electronics repair shops the same leverage, tools, and opportunities as the largest chains — through collective buying power, shared training, and a national referral network that keeps work flowing to local techs.
Founded by repair shop owners — every board seat is an operator, not a consultant.
The largest independent repair network in North America.
Partnerships with the leading device protection and extended warranty networks.
Enterprise-grade vendor agreements passed straight through to member shops.
Everything your repair shop needs to compete and grow
The vendor pricing, training, and referral work built specifically for independent electronics repair businesses.
Wholesale parts pricing
3–15% off parts and services from 50+ vetted vendors — the same pricing enterprise chains negotiate, without the volume commitments.
Warranty claim referrals
Inbound insurance, warranty, and service-contract jobs from leading North American device protection networks, routed to vetted member shops with SLAs in place.
100+ training courses
Board-level repair training, business ops, hiring, and marketing — plus a live tech-support community for the jobs you've never seen before.
Peer community
Mastermind groups, active member forum, and an annual convention with 1,600+ owner-operators who've been in your seat.
Why 1,600+ shops have joined
RFA membership is designed around three outcomes owner-operators feel every month.
Higher margin per repair
Members typically save $1,000s/month on parts, POS, phone systems, insurance, and payroll services — margin that goes straight to the bottom line.
More jobs on the bench
Warranty and insurance dispatch keeps benches full without paying for ads, and cross-training expands what your techs can invoice.
Franchise-level support
The playbooks, vendor leverage, and back-office support of a franchise — without giving up ownership, brand, or royalties.
Built for every kind of repair shop
Electronics-first, and open to appliance repair shops too — the same vendor deals, training, and referral network work across both.
Cell phone & tablet repair shops
Computer & laptop repair shops
Game console & controller repair
Board-level / micro-soldering shops
Appliance repair shops
Mail-in & multi-location repair groups
Ready to run a stronger, more profitable repair business?
Join the 1,600+ electronics repair shops already using RFA to buy better, train faster, and win more work.