Privacy Policy

When you open the Website, our servers automatically record information that your browser sends. This data may include information such as your device's IP address, browser type and version, operating system type and version, language preferences or the webpage you were visiting before you came to the Website and Services, pages of the Website and Services that you visit, the time spent on those pages, the information you search for on the Website, access times and dates, and other statistics.

Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage and traffic of the Website and Services. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.

You can access and use the Website and Services without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features on the Website, you may be asked to provide certain Personal Information (for example, your name and e-mail address). We receive and store any information you knowingly provide to us when you create an account, publish content, make a purchase, or fill any online forms on the Website. When required, this information may include the following:

• Personal details such as name, country of residence, etc.
• Contact information such as email address, address, etc.
• Account details such as user name, unique user ID, password, etc.
• Payment information such as credit card details, bank details, etc.
• Geolocation data such as latitude and longitude.
• Any other materials you willingly submit to us such as articles, images, feedback, etc.

Some of the information we collect is directly from you via the Website and Services. However, we may also collect Personal Information about you from other sources such as public databases and our joint marketing partners. You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the features on the Website.

In order to make the Website and Services available to you, or to meet a legal obligation, we need to collect and use certain Personal Information. Any of the information we collect from you may be used for the following purposes:

• Create and manage user accounts
• Fulfill and manage orders
• Deliver products or services
• Improve products and services
• Send administrative information
• Send marketing and promotional communications
• Respond to inquiries and offer support
• Request user feedback
• Improve user experience
• Post customer testimonials
• Deliver targeted advertising
• Enforce terms and conditions and policies
• Protect from abuse and malicious users
• Respond to legal requests and prevent harm
• Run and operate the Website and Services

We use third-party payment processors to assist us in processing your payment information securely. Such third party processors' use of your Personal Information is governed by their respective privacy policies which may or may not contain privacy protections as protective as this Policy. We suggest that you review their respective privacy policies.

You are able to delete certain Personal Information we have about you. The Personal Information you can delete may change as the Website and Services change. When you delete Personal Information, however, we may maintain a copy of the unrevised Personal Information in our records for the duration necessary to comply with our obligations to our affiliates and partners. If you would like to delete your Personal Information or permanently delete your account, you can do so on the settings page of your account on the Website.

Depending on the requested Services or as necessary to complete any transaction or provide any service you have requested, we may contract with other companies and share your information with your consent with our trusted third parties. We do not share Personal Information with unaffiliated third parties. These service providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements.

We will disclose any Personal Information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

We will retain and use your Personal Information for the period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements unless a longer retention period is required or permitted by law. Once the retention period expires, Personal Information shall be deleted.

You may exercise certain rights regarding your information processed by us. In particular, you have the right to withdraw consent, object to processing, learn if information is being processed and obtain a copy of it, verify accuracy and request corrections, restrict processing, request erasure, and receive your information in a structured, commonly used and machine readable format.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights and Repairs First Association LLC aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Information.

If you are a California resident, you are entitled to learn what data we collect about you, ask to delete your data and not to sell (share) it. We don't sell or rent your personal information to any third parties for any purpose. To exercise your California data protection rights, please send your request(s) by email: info@repairsfirst.com.

We do not knowingly collect any Personal Information from children under the age of 18. If you are under the age of 18, please do not submit any Personal Information through the Website and Services. If you have reason to believe that a child under the age of 18 has provided Personal Information to us, please contact us.

The Website and Services use "cookies" to help personalize your online experience. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline them. If you choose to decline cookies, you may not be able to fully experience the features of the Website and Services.

Some browsers incorporate a Do Not Track feature. The Website and Services do not track visitors over time and across third-party websites. However, some third-party sites may keep track of your browsing activities when they serve you content.

We may display online advertisements and may share aggregated and non-identifying information about our customers. We do not share personally identifiable information about individual customers with advertisers.

We offer electronic newsletters to which you may voluntarily subscribe. We are committed to keeping your e-mail address confidential. In compliance with the CAN-SPAM Act, all e-mails from us will clearly state who the e-mail is from and provide clear information on how to unsubscribe.

We secure information you provide on computer servers in a controlled, secure environment. We maintain reasonable administrative, technical, and physical safeguards. However, no data transmission over the Internet or wireless network can be guaranteed.

In the event we become aware that the security of the Website and Services has been compromised or users Personal Information has been disclosed to unrelated third parties, we reserve the right to take reasonably appropriate measures, including investigation, reporting, and notification to affected individuals and law enforcement.

• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

By providing your phone number and agreeing to receive texts, you consent to receive text messages from Repairs First Association LLC, from 423-388-6600 regarding account notifications, customer care, and marketing. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 423-388-6600 or info@repairsfirst.com. Mobile opt-in information is never shared with third parties.

We reserve the right to modify this Policy or its terms relating to the Website and Services from time to time in our discretion and will notify you of any material changes. Your continued use of the Website and Services after the effective date of the revised Policy will constitute your consent to those changes.

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Policy.

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@repairsfirst.com or write a letter to Repairs First Association LLC, 313 Ridgeview Dr, Summerville, GA 30747.