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June 18, 2024 · 7 min read · Repairs First Team

Why structured training is the difference between surviving and scaling

A look at the training cadence the highest-growth shops in our network follow — and how to start implementing it this quarter.

Senior technician training a junior tech at a microscope repair bench

Most independent shop owners are themselves the best tech in the building. That's a strength right up until it becomes the ceiling.

The shops in our network that have grown past two locations all made the same shift: they moved from informal, learn-on-the-job training to a structured program with skill tracks, certifications, and weekly check-ins.

It doesn't take a corporate L&D team to implement. It takes 90 minutes a week, a shared curriculum, and the discipline to keep showing up.