OnPoint Claims

Join the OnPoint Network.

The repair industry is evolving fast — and the next major opportunity is already here. RFA is expanding into In-Home Services through a partnership with OnPoint Warranty Solutions.

Nationwide warranty network

OnPoint's nationwide warranty network

This partnership opens the door for participating RFA members to receive paid service calls directly from OnPoint's nationwide warranty network — thousands of warranty claims and consumer repair requests across home electronics, appliances, and connected devices.

OnPoint Warranty Solutions
Why this matters

A new revenue stream, exclusively for RFA.

In-Home Services are booming

One of the fastest-growing sectors in the service economy — double-digit annual growth.

Incredible profit potential

OnPoint pushes real, billable service opportunities to qualified partners — more jobs, more recurring customers, and a new B2B revenue stream without heavy marketing spend.

Exclusive access for RFA members

This partnership is launching exclusively through RFA's network — giving members a head start on a high-margin, high-demand segment.

The next frontier

In-Home Services: the next frontier in the service industry.

In-Home Services refers to any repair, installation, or maintenance work performed directly at a customer's home — bridging traditional repair shops and today's fast-growing on-demand home support market. It spans connectivity troubleshooting, TV & projector mounting and repair, office equipment, home security cameras, network routers, and more.

Technician performing an in-home TV mounting and smart-home installation
Why it's growing

Why it's growing so fast.

Smart home boom

Connected tech across home electronics, mobile, personal computing, small appliances, security, fitness equipment, connected grills, and e-bikes has turned the modern home into a hub of serviceable devices.

Consumer behavior shift

The 'come-to-me' economy has accelerated. U.S. households now average 25+ connected products and expect professional in-home setup, repair, and maintenance.

Low competition, high margins

In-home service offers higher ticket values, lower overhead, and direct access to warranty and insurance revenue streams.

Recurring revenue potential

Once a technician enters a home, they become the trusted contact for future upgrades, maintenance, and additional devices — every visit becomes a long-term relationship.

The opportunity

B2B warranty + consumer demand + smart-home tech.

In-Home Services combine B2B warranty contracts, direct consumer demand, and emerging smart-home technology into one of the most profitable and scalable sectors in today's repair industry. For RFA members, this represents the next evolution — extending your shop's capabilities into the customer's home, backed by programs like OnPoint Warranty that deliver steady, billable work and nationwide visibility.

RFA remains committed to bringing our members franchise-level advantages without the franchise fees— connecting you with the partnerships, programs, and profits that keep your business ahead of the curve. If you want to participate in this program, please complete the form below.

Technician performing in-home installation of a smart TV and connected devices
Sign up

Contact me to join the OnPoint Program

RFA members are auto-signed up for this program — no need to complete the form. If you are not an RFA member, sign up for RFA to be entered into the program, or book a discovery call with Brian below the form.

Book a 15-minute discovery call with Co-Founder Brian Ahern

Learn more about the OnPoint Warranty Repair Program and how RFA can plug your shop into paid, In-Home Service work.

Ready to grow your repair business?

Book a 15-minute discovery call. We'll show you the math and the playbook.