Introducing the RFA
AI Ops Package
Your Shop. Intelligence. Always On.
Want smarter customer engagement and round-the-clock call handling for your repair business? The RFA AI Ops Package gives you advanced AI tools and professional support — all designed to help you capture more leads, answer customer questions, and let your team focus on repairs instead of phones.
Repairs First Association Customizes Your Avatar for you!
What’s Included in the AI Ops Package
Get everything you need to automate communications and manage customer interactions professionally — without extra overhead.
M1-Beside AI Voice Chat
$19.79
/month (Non RFA members $29.99)
Turn your phone into a smart AI receptionist that
- Handles UNLIMITED CALLS
- Professionally answers incoming calls
- Provides instant repair quotes and appointment bookings
- Never misses a call or customer inquiry. Especially after hoursNever misses a customer — even after hours
- Can forward AI chat calls directly to your store team when needed
This AI voice assistant ensures your customers are always greeted professionally and helped promptly, whether your team is in shop or out servicing customers.
Optional Support & AI Package Add On
$49.99
/month
For just $49.99 per month, get hands-on support and peace of mind with a combined Support & AI Package that includes
- M1-Beside AI Voice Set Up and Maintain (unlimited calls)
- Chat Bot support — setup, management, and assistance
- Ooma support— technical, configuration, and backend help
Our team helps you maintain and optimize the full system — from voice AI to chatbot so your communications run smoothly and your customers stay satisfied. AI Chat voice calls can be forwarded back to your store team anytime.
Best Practices: Using The Ooma 2- Line Phone
- Download this PDF to learn RFAs recommended best practices for a phone system in a repair shop. Combined AI with a powerful in house phone system.
Why Choose the RFA AI Ops Package?
Your AI tools are managed behind the scenes by the RFA team, so you don’t need technical skills or extra staff.
Time
Reduces missed calls and lost opportunities
Support
Professional interactions every time
Leads
Increase leads and bookings with fast, accurate responses
Operates 24/7
your AI assistant never sleeps
Listen to Jesse, one of our RFA Members Voice AI, included with this package at 1000 calls a month! No Per Minute Rates!
Simple Setup — We Handle Everything
Getting started is easy:
Sign up for the AI Ops Package
Tell us about your shop so we can customize your AI assistant
We set it up and train it for your business
Go live AI handles calls and chats while you focus on repairs
We manage all setup and ongoing platform support for you.
Ready to Automate Your Shop?
Automate customer calls and chats with a professional AI system — backed by real support — for a complete communications solution built for repair businesses.
Ready to start? Read the steps below...
RFA Members: Simply log in to www.rfamembers.com , click Products, go to 13. AI Ops, and sign up to start instantly.
Not an RFA Member? Sign up to be a member at www.rfamembers.com , or book a discovery call to learn about all the amazing reasons to be an RFA Member!
To get the Optional additional support: Members that sign up is in the same place you sing up for Beside/M1 in the portal, Non members, You must be a member to get this benefit. Sign up to be a member first.