CPS Central offers nationwide coverage
This partnership adds another revenue opportunity for RFA members, and we’re excited to roll it out with CPS Central.
Nationwide Coverage
CPS Central offers nationwide coverage. RFA will handle all claim fulfillment services on behalf of CPS.
Incredible profit potential
This partnership adds another revenue opportunity for RFA members, and we’re excited to roll it out with CPS Central.
Exclusive access for RFA members
this partnership is launching exclusively through RFA’s network, giving our members a head start on a high-margin, high-demand segment.
What This Means for You?
- CPS Central offers nationwide coverage
- RFA will handle all claim fulfillment services on behalf of CPS
- Claims are active now
- RFA stores will be contacted as claims are assigned
- Repairs will align with the service categories offered by CPS
Why It’s Growing So Fast?
Smart Home Boom
The surge in connected technology — spanning Major Home Electronics, Mobile Products, Personal Computing, Small Home Appliances, and Small Home Electronics — is transforming everyday living. Add in Home Security systems, Fitness equipment, and even connected Grills and E-Bikes, and it’s clear the modern home has become a hub of smart, serviceable devices.
Consumer Behavior Shift
Homeowners expect convenience and instant service. Post-COVID, the “come-to-me” economy has accelerated across every category — including tech repair, appliance service, and installations. With U.S. households now averaging 25+ connected products, the need for professional setup, repair, and maintenance across categories like Business Equipment, Furniture, and Smart Appliances continues to skyrocket. Consumers are demanding fast, reliable, and in-home support to keep their technology running seamlessly.
Low Competition, High Margins
Compared to retail repair or in-store operations, in-home service offers higher ticket values, lower overhead, and direct access to warranty and insurance revenue streams.
Recurring Revenue Potential
Once a technician enters a home, they become the trusted contact for future work — upgrades, maintenance, or additional devices — turning each visit into a long-term relationship.
What to Expect Next?
As CPS claims come in, RFA will reach out directly to participating stores with:
• Claim details
• Repair type and scope
• Fulfillment instructions
If your store is a good fit for the repair type, you’ll be activated for those claims.
