OnPoint’s nationwide warranty network
This partnership will open the door for participating RFA members to receive paid service calls directly from OnPoint’s nationwide warranty network, connecting your business with thousands of warranty claims and consumer repair requests across home electronics, appliances, and connected devices.
In-Home Services are booming
One of the fastest-growing sectors in the service economy, with annual double digit growth!
Incredible profit potential
OnPoint’s platform pushes out real, billable service opportunities to qualified repair partners. You get more jobs, more recurring customers, and a new B2B revenue stream without heavy marketing costs.
Exclusive access for RFA members
this partnership is launching exclusively through RFA’s network, giving our members a head start on a high-margin, high-demand segment.
In-Home Services: The Next Frontier in the Service Industry
What It Is:
In-Home Services refers to any repair, installation, or maintenance work performed directly at a customer’s home.
This service category bridges the gap between traditional repair shops and today’s fast-growing “on-demand home support” market. It includes everything from troubleshooting connectivity issues, mounting and repairing TVs & Projectors , Repairing Office Equipment, to installing home security cameras, network routers, and more!
In-Home Services bring skilled technicians into the home environment, providing customers with convenient, professional solutions for the full range of connected household technology.
Why It’s Growing So Fast?
Smart Home Boom
The surge in connected technology — spanning Major Home Electronics, Mobile Products, Personal Computing, Small Home Appliances, and Small Home Electronics — is transforming everyday living. Add in Home Security systems, Fitness equipment, and even connected Grills and E-Bikes, and it’s clear the modern home has become a hub of smart, serviceable devices.
Consumer Behavior Shift
Homeowners expect convenience and instant service. Post-COVID, the “come-to-me” economy has accelerated across every category — including tech repair, appliance service, and installations. With U.S. households now averaging 25+ connected products, the need for professional setup, repair, and maintenance across categories like Business Equipment, Furniture, and Smart Appliances continues to skyrocket. Consumers are demanding fast, reliable, and in-home support to keep their technology running seamlessly.
Low Competition, High Margins
Compared to retail repair or in-store operations, in-home service offers higher ticket values, lower overhead, and direct access to warranty and insurance revenue streams.
Recurring Revenue Potential
Once a technician enters a home, they become the trusted contact for future work — upgrades, maintenance, or additional devices — turning each visit into a long-term relationship.
In-Home Services: The Next Frontier in the Service Industry
In-Home Services combine B2B warranty contracts, direct consumer demand, and emerging smart-home tech into one of the most profitable and scalable sectors in today’s repair industry. For RFA members, this represents the next evolution — extending your shop’s capabilities into the customer’s home, backed by programs like OnPoint Warranty that deliver steady, billable work and nationwide visibility.
We’ll be releasing full program details soon, including how to register your business to start receiving OnPoint service calls and what categories you can qualify for (appliances, TVs, connected home, and more).
Stay tuned for the official rollout announcement — and start preparing your team to grow into the In-Home Services Revolution.
As always, RFA remains committed to bringing our members franchise-level advantages without the franchise fees— connecting you with the partnerships, programs, and profits that keep your business ahead of the curve. If you want to participate in this program please complete the form below.
